Communication: The Challenge Everybody talks about communication and its importance. From leaders such as Jack Welch of GE (in "Control Your Own Destiney): "Real communication takes countless hours of eyeball to eyeball, back and forth. It means listening more than talking .... It is human beings coming to see and accept things through a constant interactive process." To August Busch III of Anheuser-Busch (when asked by strategist Gary Hamel about the "one or two most important things you can do as a corporate leader to ensure that new, innovative strategies emerge in your organization."): "You're going to laugh at this -- it sounds so simple -- but the key is to communicate, communicate, communicate at every level in the organization, and to start at the lowest level." To all of us Janes and Joes like this manager at the U.S. Customs Service: "I'm dealing with eight or n....

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Number Of Words: 593

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