Communication Skills The leaders of today must have excellent relationship skills to inspire and motivate others. In their relationships with others they must be open, honest, and trustworthy. Good leaders must have a thorough, objective and complete view of a situation. Communication skills are of the utmost importance. Being able to give orders alone does not make a leader. A leader must be able to listen as well as direct and give orders. It is a combination of many factors that produce successful leaders. Active listening skills are essential in a good leader. The use of active listening skills enables the leader to improve his or her ability to hear not only what the employee is saying but also what the employee is feeling, which is equally important. In other words it enables the leader to “hear” what is not being said. Feedback techniques allow the leader to m....

Number Of Pages: 4

Number Of Words: 870

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