TQM In An Accounting Environment Chapter One: Description of the problem: All companies need effective employees in order to complete the necessary daily tasks and attain a profit. Many employers do not receive the peak level of performance from their workers due to the fact that the employees do not feel they are having an effect on the quality of service they are offering, or cannot see any tangible outcome from their efforts. This chapter describes several different aspects of the project, including the purpose of this project, the setting of the problem, and the history and background of the problem. The scope of the project is the challenge of measuring performance and total quality within an accounting function. Section 1 - Statement of the Purpose The purpose of this project was to identify and recommend methods to effectively mea....

Number Of Pages: 17

Number Of Words: 4574

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