Selling a compter to a customer is like getting married. Every time a customer comes in and buys a computer, I feel like I just got married again. Take Kate. She came into the shop one day and picked out the computer that she wanted. She paid for it and took it home. It was less than a week that she called back upset. She could not get word perfect to install on her computer. So off I go, to install word.Kate had deleted word , as well as a few other things. Kate told me that she was sorry .and I said " It was alright , it could happen to anyone." So I found my way back to the shop. Then we have Tony, a very nice young man.