Professor Higgins is seen throughout Pygmalion as a very rude man. While one may expect a well educated man, such as Higgins, to be a gentleman, he is far from it. Higgins believes that how you treated someone is not important, as long as you treat everyone uually. The great secret, Eliza, is not having bad manners or good manners or any other particular sort of manners, but having the same manner for all human souls: in short, behaving as if you were in Heaven, where there are no third-class carriages, and one soul is as good as another. -Higgins, Act V Pygmalion. Higgins presents this theory to Eliza, in hope of justifying his treatment of her. This theory would be fine IF Higgins him