Using Electronic Mail to Communicate with the Staff As a consultant hired to improve communication within the CareLink department amongst staff and management, an observation was made on how information is communicated to the staff. Management normally has Janie, Administrative Secretary type a memo and distributes to the mailboxes. In a recent problem, a change of an enrollment process took place. The process became effective July 1st. The memo was typed and distributed to the mailboxes on June 13th. Due to the new immigration law, it is crucial that all pro